Healthcare
At Nova Destine Assistance, we are committed to providing the highest quality medical services to our clients around the world. From emergency management, to general healthcare and your financial protection, you’ll benefit from the best medical services available. The management of emerging cases is carried out in accordance with the Rules of the Insurer’s Policy and the specific programs for the provision of medical services. Partnerships with global service providers facilitate ambulance response times of 15-30 minutes when needed. We are proud to provide quality healthcare and respond to the needs of all policyholders promptly and efficiently.
Depending on the case, we offer:
Outpatient treatment/Consultations with
doctors and specialists
Hospitalization/Inpatient treatment
Home/Medical consultations at the hotel
Fast and efficient medical care
On call doctor
Among our operators we have doctors who can provide you with personalized information and medical support, thus benefiting from the approved opinion of a specialist doctor. They can also evaluate and coordinate medical cases, from the decision to take over the patient until discharge.
24/7
Your safety and comfort are our priorities at Nova Destine Assistance to ensure we are always there for our customers. Regardless of your needs, you’ll be connected to healthcare and support experts ready to help with any problem or question. From emergency assistance to general enquiries, we are here to provide personalized and efficient service to help you enjoy your holiday at ease, around the world.
No language barriers
Overcoming language barriers is essential and our customers get the support they need, regardless of the country they are in or the language they speak. That’s why our operators are multilingual individuals who speak Romanian, English and Russian, but also other languages such as German, Turkish and Spanish. We are ready to adapt to your language needs and ensure that, regardless of language, you will receive the same high quality of medical and informational support.
At no extra cost
We’re committed to providing you with a worry-free experience, including cost. That’s why we have created phone lines for a wide range of countries around the world, so that our customers can contact the support center by local number at no extra cost. Thus, we can offer immediate support to tourists in emergency situations, globally, without being affected by the high costs of international calls.