FAQ
To help you get quick and efficient answers to questions about our services, we have prepared a complete list of frequently asked questions and answers. This is the place to find useful information about our products, services and procedures to follow when choosing insurance or reporting an event.
When choosing travel insurance you need to consider several factors: if you plan to practice seasonal sports, skiing, snowboarding, scuba diving, surfing, cycling, etc., choose an insurance that covers extreme sports; if you are flying and have a connecting flight, you should consider covering both your luggage and your flight.
First check the coverages in your insurance policy. Not all contracts cover this risk. Report lost luggage at the airport and notify the event on the website or in the call centre. Keep travel documents, receipts for emergency goods purchased.
Let your insurance consultant know what sports you plan to practice during your holiday and check that extreme sports are ticked on your policy. Read in the insurance contract the conditions under which these sports are covered.
Call the number on your policy or report the event in 4 steps directly on the website. A call centre operator will organise the medical service you need at no extra cost.
The cost of travel insurance depends on a number of factors, such as: country of destination, length of trip, age, risks covered by the insurance policy. Contact a Destine Broker consultant and choose the right insurance for you.
Check the MFA website https://www.mae.ro/travel-conditions for the travel conditions for each country you intend to travel to. Take the right travel insurance for your holiday with you.